Cancellation Policy
Flight Cancellation Guidelines
Understand Airflighto cancellation handling, supplier rules, possible fees, and refund timelines.
This Cancellation Policy applies to flight bookings and support requests made through Airflighto.com.
How to Cancel a Booking
- Contact Airflighto customer support as soon as possible.
- Provide your booking reference, passenger name, and itinerary details.
- Our team will review airline or supplier rules and explain available options.
- After you confirm, we will submit the cancellation request and send any available confirmation.
Airline and Supplier Rules
- All cancellations are subject to the fare rules of the airline or travel supplier.
- Some fares are refundable, partially refundable, reusable as credit, or fully non-refundable.
- Airline penalties, fare differences, no-show charges, or supplier fees may apply.
Cancellation Fees
- Airflighto may charge a service fee for cancellation handling in addition to airline or supplier penalties.
- Domestic flight processing fees may be up to $25 per passenger.
- International flight processing fees may be up to $75 per passenger.
- All known fees will be explained before a cancellation is finalized.
Time-Sensitive Cancellations
- Many airlines allow penalty-free cancellation within 24 hours when the booking is made at least 7 days before departure.
- After 24 hours, standard airline and agency rules apply.
- After departure or no-show, refunds are generally unavailable unless the supplier allows otherwise.
Non-Cancellable Situations
- Promotional, basic economy, flash sale, bulk, or partially used tickets may be non-cancellable.
- Supplier restrictions can prevent changes or refunds even when Airflighto submits a request.
- Travel disruptions caused by weather, strikes, or government restrictions are handled under supplier policies.
Refund After Cancellation
- Eligible refunds are processed after supplier approval.
- Refunds are generally returned to the original payment method and may take 7 to 20 business days after approval.
- Banks and card issuers may require additional posting time.
Contact Information
- Email: info@airflighto.com
- Phone: 000-000-0000
- Address: 13188 Juliet Way, Frisco, TX 75035, USA